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CANADIAN EDUCATION PLATFORM

Problem

  • Limited functionality challenges: Key actions: Analysis of previous educational process limitations. Result: Identification of insufficient resource utilization and time management issues affecting students.
  • User experience deficiencies: Key actions: Evaluation of existing platform usability. Result: Discovery of reduced student engagement and teacher satisfaction due to non-user-friendly interface.
  • Educational process inefficiencies: Key actions: Assessment of English language learning obstacles. Result: Recognition of systemic challenges impacting both students and teachers.

Solution

To address these challenges, the WOWForce team developed a centralized portal based on Salesforce Experience Cloud platform features:

  • Personal offices for teachers and students: personalized dashboards and necessary data/information.
  • Ability to assign homework: ability to create and track assignments.
  • Flexible timetable management: real-time timetable management.
  • Payment systems: easier subscription purchase and management.

Result

  • Subscription growth: Key actions: Implementation of user-friendly interface and seamless user experience. Result: 30% increase in subscriptions and student enrollment.
  • Enhanced student engagement: Key actions: Improved portal functionality and user experience design. Result: Significant increase in student interaction and participation.
  • Educational quality improvement: Key actions: Streamlining educational processes through portal implementation. Result: Efficient enhancement of educational service quality.
  • Market position advancement: Key actions: Successful portal deployment and optimization. Result: Strengthened position in Canadian education field.