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Services

SALESFORCE AI SOLUTIONS

Cutting-edge Salesforce AI solutions transforming data into intelligent insights and enabling predictive business strategies. We implement Einstein Analytics, predictive lead scoring, intelligent automation, NLP chatbots, and custom AI models for competitive advantage.

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What is included in the service?

Modern businesses generate vast amounts of data but struggle to extract actionable insights and automate intelligent decision-making processes. Common challenges include:

  • Data Overload: Overwhelming volumes of customer data that remain underutilized for strategic decision-making.
  • Manual Analysis: Time-consuming manual processes for data analysis and pattern recognition.
  • Lack of Predictive Insights: Inability to forecast customer behavior, sales trends, and market opportunities.
  • Inconsistent Customer Experience: Generic interactions that don't leverage AI-driven personalization capabilities.
  • Reactive Business Decisions: Decision-making based on historical data rather than predictive intelligence.

What are the next steps?

  • Analysis and evaluation: Key actions: Conducting interviews with key personnel, analysing existing systems and processes, gathering requirements. Result: A detailed report with recommendations for Salesforce implementation and a plan for further actions.
  • Develop an implementation strategy and plan: Key actions: Defining implementation objectives, mapping out milestones and timelines, developing an adaptation strategy. Result: Approved implementation plan with detailed description of all stages and KPIs.
  • Salesforce adaptation and customisation: Key actions: Customise objects, fields, interfaces; create custom reports and dashboards; automate processes with Workflow, Process Builder and other tools. Result: A fully configured Salesforce system, ready to use.
  • Integration with other systems: Key actions: Identify required integrations, develop and customise APIs, test integrations. Result: An integrated system that enables data sharing between Salesforce and other applications.
  • Training and support: Key actions: Conduct training, produce training materials, provide technical support. Result: A team ready to work effectively with the system and make the most of its capabilities.
  • Optimisation and improvement: Key actions: Monitor system usage, analyse data, implement improvements and new features. Result: An efficient, optimised Salesforce system that evolves with the business.

What do you get?

  • Increase business efficiency: Key actions: Optimisation of business processes and automation of routine tasks. Result: Reduced cycle time and operational costs.
  • Flexibility and scalability: Key actions: Customising the system to adapt to business changes and expansion needs. Result: A system that easily scales and evolves with company growth.
  • Reduce implementation time: Key actions: Leveraging experienced consultants for efficient implementation. Result: Quick deployment with minimized risks and avoidance of common errors.
  • Expert support: Key actions: Providing access to specialized knowledge and expertise. Result: Maximized utilization of Salesforce capabilities and optimal system performance.